Fernando Xavier Flores Barreiro
Msc Business Administration Specialized In Technology Companies
Guayaquil
Summary
Accomplished Director of Business Innovation with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Director of Business Process Innovation
CIMA GROUP
Guayaquil
2021.06 - Current
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Monitored and coordinated workflows to optimize resources.
- Established departmental performance goals and provided feedback for underperforming areas.
- Drafted and distributed reports to assist board members with critical business decisions.
- Devised and implemented strategies to create new revenue streams and cut operational costs.
Director of Operations
CIMA GROUP
Guayaquil
2019.10 - 2021.05
- Achieved team goals through formalized training plans, coaching, and performance management.
- Monitored budget and utilized operational resources.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Established and monitored quality assurance standards to achieve operational excellence.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored and coordinated workflows to optimize resources.
- Mentored and coached team members to foster productive and engaging work environment.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Operations Manager
CIMA GROUP
Guayaquil
2015.10 - 2019.10
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and maintained relationships with external vendors and suppliers.
- Increased profit by streamlining operations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
Education
MBA - Business Management
Universidad De La Rioja
Spain 2022.02 - 2023.02
Diploma - Digital Transformation
Tecnológico De Monterrey
México 2021.08 - 2022.01
Bachelor of Engineering Technology -
Universidad Ecotec
Guayaquil, Ecuador 2016.01 - 2020.06
Skills
Business planning
Project Management
Operations management
Strategic planning
Business Development
Business process reengineering
Personnel development
Budgeting
Certification
Certified Scrum Master Professional, Certiprof
Timeline
Certified Scrum Master Professional, Certiprof
2023-11
Certified Scrum Product Owner, Certiprof
2023-11
Certified Design Thinking Professional, Certiprof
2023-11
MBA - Business Management
Universidad De La Rioja
2022.02 - 2023.02
Diploma - Digital Transformation
Tecnológico De Monterrey
2021.08 - 2022.01
Director of Business Process Innovation
CIMA GROUP
2021.06 - Current
Director of Operations
CIMA GROUP
2019.10 - 2021.05
Bachelor of Engineering Technology -
Universidad Ecotec
2016.01 - 2020.06
Operations Manager
CIMA GROUP
2015.10 - 2019.10