ESTELLE DELL
Executive Assistant
Port Elizabeth
Summary
Results-driven support services professional with 15 years of experience enhancing operational efficiency and client satisfaction. Recognized for fostering collaboration, optimizing team performance, and implementing adaptive strategies that drive measurable results. Skilled in problem-solving, streamlining processes, and leading teams through change. Known for strong organizational and leadership abilities, clear communication, and a consistent focus on delivering high standards in dynamic environments.
Overview
19
19
years of professional experience
2029
2029
years of post-secondary education
2
2
Languages
Work History
Provincial Support Services Manager
Democratic Alliance
08.2020 - Current
- Oversaw and coordinated all operational support functions across the province, including facilities, IT systems, procurement, statutory compliance, and governance processes.
- Provided high-level executive and administrative support to the Provincial Director and Provincial Executive Committee (PEC), including calendar management, logistics, document drafting, and meeting coordination.
- Designed, implemented, and maintained systems to support Membership and Statutory Obligations, ensuring data accuracy, regulatory compliance, and adherence to internal governance structures.
- Led the VRM (Voter Relationship Management) system implementation, including user access, training, data quality assurance, and liaising with national departments for support.
- Managed Candidate Selection processes across local, provincial, and national levels, overseeing compliance, documentation, logistics, and confidentiality protocols.
- Administered the Political Performance Assessment System (PPAS), ensuring timely, confidential assessments and consistent implementation across caucuses.
- Coordinated all aspects of meeting and conference logistics, including booking venues, arranging catering, preparing materials, and supporting hybrid (Zoom/video) formats.
- Took and managed meeting minutes for Provincial Executive, Finance, and Council structures, ensuring accurate record-keeping, action item tracking, and legal protection.
- Maintained the province's internal communication systems, distributing circulars, updates, and notices to Party structures and stakeholders via email and social media.
- Provided logistical support for interviews, staff inductions, ad-hoc events, and impromptu meetings, including purchasing supplies and coordinating schedules.
- Managed procurement processes in alignment with Party finance policy, including sourcing suppliers, overseeing lease agreements, and managing vendor relations.
- Directed information technology functions in the province, including system installation, upgrades, cybersecurity, and end-user support.
- Led facility operations, ensuring compliance with lease agreements, maintenance standards, inventory controls, and daily office functioning.
- Mentored and managed a cross-functional team, conducting regular performance reviews, facilitating training, and promoting a high-performance culture.
- Supported daily operations with flexibility by assisting with ad-hoc administrative tasks such as VRM data capture, document formatting, and reception duties as needed.
Administration Officer
Democratic Alliance
10.2016 - 07.2020
Constituency Coordinator
Democratic Alliance
01.2016 - 10.2016
VRM Officer
Democratic Alliance
09.2015 - 01.2016
Grade 3 Teacher
Blessings Christian School
04.2015 - 06.2015
- Delivered curriculum-aligned lessons and compiled learner progress assessments.
- Communicated regularly with parents to ensure holistic development.
Student Teacher
Edenglen Primary School
07.2014 - 03.2015
- Taught Visual Arts; supported classroom delivery and learning activities.
- Assisted lead teachers in lesson planning and class management.
Assistant Branch Manager
Outdoor Warehouse
05.2012 - 06.2014
- Oversaw branch operations, including HR scheduling and inventory control.
- Managed branch budgets, payroll, and loss prevention protocols.
- Served as Acting Branch Manager in the absence of leadership.
Customer Consultant
Dis-Chem Pharmacies
01.2011 - 04.2012
- Handled front-desk operations, customer service, and community outreach coordination.
Event Coordinator
Family Business / Festivals
09.2006 - 01.2011
- Managed logistics, marketing, and finances for community events and festivals.
- Liaised with vendors, secured sponsorships, and coordinated on-site operations.
Education
National Senior Certificate - National Senior Certificate
Hoërskool Noordheuwel
Noordheuwel, South Africa 01.2004 - 01.2008
Microsoft Excel - Beginner to Advanced - undefined
UDEMY
Graphic Design Masterclass - undefined
UDEMY
National Certificate: Bookkeeping -
Institute of Certified Bookkeepers SA
12-2025
Skills
- Discretion
- Time Management
- Compliance management
- Travel arrangements
- Conflict management
- Decisive Decision-making
- Schedule coordination
- Cross-functional collaboration
- Problem-solving abilities
- Multitasking Abilities
- Critical thinking
- Adaptability
Accomplishments
- Promoted at the Democratic Alliance from Data Capturer to Provincial Support Services Manager.
- Won multiple staff achievement rewards, ranging from Insistence on Excellence to Top Provincial Staff member.
Social Links - Linkedin
linkedin.com/in/estelle-dell13
Timeline
Provincial Support Services Manager
Democratic Alliance
08.2020 - Current
Administration Officer
Democratic Alliance
10.2016 - 07.2020
Constituency Coordinator
Democratic Alliance
01.2016 - 10.2016
VRM Officer
Democratic Alliance
09.2015 - 01.2016
Grade 3 Teacher
Blessings Christian School
04.2015 - 06.2015
Student Teacher
Edenglen Primary School
07.2014 - 03.2015
Assistant Branch Manager
Outdoor Warehouse
05.2012 - 06.2014
Customer Consultant
Dis-Chem Pharmacies
01.2011 - 04.2012
Event Coordinator
Family Business / Festivals
09.2006 - 01.2011
National Senior Certificate - National Senior Certificate
Hoërskool Noordheuwel
01.2004 - 01.2008
Microsoft Excel - Beginner to Advanced - undefined
UDEMY
Graphic Design Masterclass - undefined
UDEMY
National Certificate: Bookkeeping -
Institute of Certified Bookkeepers SA
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