Erika Gutierrez

• Create designs based on trending party themes.
• Handled the financial end of the business.
• Sell numerous handmade items on Etsy. Over 20,000 orders to date
• Compose listings, upload pictures, respond to inquiries, create custom orders, package and prepare shipping labels for sold items.
• Develop and maintain online retail venue on Etsy.com; create storefront, design and create handmade products, maintain inventory, manage marketing.
• Managed the store staff and their scheduling.
• Managed relationships with suppliers.
• Product sourcing and building a product assortment.
• Drove traffic to the store through partnerships and marketing efforts

• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Monitored accounts to verify compliance with payment terms and schedules.
• Developed and implemented strategies to improve collection processes and reduce overdue payments.

● Review inventory position and analyze inventory needs across assigned suppliers/locations
● Understand basic principles of supplier lead time, inventory days on hand, demand variability and forecasting
● Upload sales, inventory, and forecasting data into supplier inventory management systems
● Interact with suppliers to manage portfolio including forecast, ordering, and expediting of material
● Review current work practices and look for opportunities to streamline and more e ectively manage process

Create and analyze reports. Which includes; inbound calls stats, driver compliance, courtesy drops, delinquent
accounts, military, and aging of key accounts
● Established new Client procedures during multiple acquisitions
● Train new team members on all trade functions and procedures. Track their progress after their initial training and be
available to answer any questions they may have
● Process credit applications and extend terms to those customers who meet a certain criteria.
● Receive an average of 70 inbound phone calls on a daily basis from customers and employees from all business units.