Summary
Overview
Work History
Education
Skills
Referrals
Personal Information
Timeline
Generic
Erick Steven Candell Cruz

Erick Steven Candell Cruz

Remote Virtual Assistant
Guayaquil

Summary

I am a person who always strives to ensure customer satisfaction. I have extensive professional experience and solid industry knowledge. I am able to work both in a team and independently, as needed. I am looking for the opportunity to demonstrate my worth in a company that allows me to fully utilize my potential and other skills remotely and virtually.

Overview

7
7
years of professional experience
1
1
Language

Work History

Supermarket Assistant

El Rosado Corporation
05.2024 - 04.2025
  • Promoted sales events and special offers, informing customers of potential savings opportunities.
  • Supported store operations by assisting with opening or closing procedures as needed.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Information Gathering Promoter - Surveyor

Fundación Alianza Igualitaria - FAI
12.2023 - 02.2024
  • Supported team decision-making by providing expert recommendations based on thorough analysis of collected survey data.
  • Maintained accurate records of survey data, notes, and sketches for future reference and potential use in legal disputes or boundary resolution cases.
  • Reduced errors in final reports by meticulously reviewing collected data for discrepancies before submission to clients or regulatory agencies.

Restaurant Helper

Golden Arches Development - Ecuador
07.2018 - 12.2023
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.

Education

High School Diploma -

Albohispano High School
Guayaquil, Ecuador
05.2001 -

No Degree - Systems And Information Technology

ITB - Instituto Superior Universitario Bolivariano
Guayaquil, Ecuador
05.2001 -

Microsoft Office Excel Expert - Information And Computer Systems

Cámara De Comercio Exterior
Guayaquil, Ecuador
05.2001 -

Skills

    Customer service expertise

    Customer issue management

    Skilled in Microsoft Office tools

    Detail-oriented approach

    Coordinating travel logistics

Referrals

- Katherine Mosquera, +61415755550

- Jordan Morán, +593984173249

- Denisse Carrillo, +593969353140

Personal Information

Timeline

Supermarket Assistant

El Rosado Corporation
05.2024 - 04.2025

Information Gathering Promoter - Surveyor

Fundación Alianza Igualitaria - FAI
12.2023 - 02.2024

Restaurant Helper

Golden Arches Development - Ecuador
07.2018 - 12.2023

High School Diploma -

Albohispano High School
05.2001 -

No Degree - Systems And Information Technology

ITB - Instituto Superior Universitario Bolivariano
05.2001 -

Microsoft Office Excel Expert - Information And Computer Systems

Cámara De Comercio Exterior
05.2001 -
Erick Steven Candell CruzRemote Virtual Assistant