Beryldene Bain
Education Leadership Professional
Port Elizabeth
Summary
Strategic and results-driven academic operations and management professional with over 15 years of experience leading campus and branch operations in education and training environments. Expertise in academic compliance, quality assurance, staff development, risk mitigation, and student success initiatives. Proven ability to foster stakeholder relationships, optimize operational workflows, and achieve financial and academic targets. Skilled in managing sales, facilities, and maintenance operations, ensuring a safe and efficient learning environment. Adept at navigating complex compliance requirements and leading multi-disciplinary teams to deliver outstanding student and staff experiences.
Overview
19
19
years of professional experience
2024
2024
years of post-secondary education
Work History
Campus Head
ADvTECH – Capsicum Culinary Studio
08.2024 - Current
- Lead all campus operations including academic delivery, admissions, sales, marketing, facilities, maintenance, and student services.
- Manage facility maintenance and vendor relationships ensuring safe, compliant campuses.
- Drive sales and marketing initiatives to increase enrolments and meet financial goals.
- Oversee budgets related to operations, facilities, and maintenance.
- Manage staff recruitment, training, and performance reviews across departments.
- Chair academic operations meetings, emphasizing risk mitigation and process improvement.
- Key achievements:
- Achieved 14% YOY growth (top-performing campus).
- Attained 100% retention rate among third-year students.
- Led successful campus relocation with zero disruption to academic delivery.
- Created and rolled out the 'Rookie Chef' programme nationally.
- Developed Cooking Masterclasses in partnership with The Herald, running successfully for 5 years.
Business Online English Teacher
The Faculty (Berlitz)
02.2024 - 07.2024
- Delivered customized business English lessons to professionals worldwide.
- Designed lesson plans focusing on business communication, vocabulary, and cultural nuances.
- Provided ongoing feedback and monitored learner progress.
Campus Head
ADvTECH – Capsicum Culinary Studio
05.2018 - 01.2024
- Managed campus operations including academic, sales, marketing, facilities, and maintenance.
- Coordinated facility upkeep and maintenance scheduling.
- Led sales campaigns and partnership development to meet enrollment targets.
- Oversaw compliance with academic and occupational health & safety regulations.
- Managed budgets, forecasting, and cross-department collaboration.
Branch Manager – Eastern Cape
ICG/Educor (Intec, Damelin, Lyceum)
01.2013 - 04.2018
- Directed branch operations including academic programmes, staff, sales, and customer service.
- Developed and implemented marketing strategies aligned with corporate goals.
- Achieved 100% target attainment for Lyceum College and 20% revenue growth.
Branch Supervisor / Acting Manager
ICG/Educor
01.2009 - 12.2012
- Ensured effective service delivery and staff performance management.
- Maintained compliance and customer service excellence.
Marketing & Operations Coordinator
SA Roadlink
06.2006 - 09.2008
- Managed budgets, staff training, marketing, and process optimization.
Education
Postgraduate Diploma - Business Management
Lyceum College
Bachelor of Arts - Disaster and Safety Management
Lyceum College
Management Development Programme - Finance
ADvTECH IIE & Wits University
Diploma in Management - Human Resources
Lyceum College
Certificate in Sales Management - undefined
INTEC College
Diploma in Business Management and Administration - undefined
Varsity College
Skills
- Leadership skills
- Campus Operations
- Communication & problem solving
- Academic and Programme management
- Student support
- Business Development
- Quality Assurance & Regulatory Compliance
- Staff Recruitment
- Training & Performance Management
- Financial analysis
Timeline
Campus Head
ADvTECH – Capsicum Culinary Studio
08.2024 - Current
Business Online English Teacher
The Faculty (Berlitz)
02.2024 - 07.2024
Campus Head
ADvTECH – Capsicum Culinary Studio
05.2018 - 01.2024
Branch Manager – Eastern Cape
ICG/Educor (Intec, Damelin, Lyceum)
01.2013 - 04.2018
Branch Supervisor / Acting Manager
ICG/Educor
01.2009 - 12.2012
Marketing & Operations Coordinator
SA Roadlink
06.2006 - 09.2008
Bachelor of Arts - Disaster and Safety Management
Lyceum College
Management Development Programme - Finance
ADvTECH IIE & Wits University
Diploma in Management - Human Resources
Lyceum College
Certificate in Sales Management - undefined
INTEC College
Diploma in Business Management and Administration - undefined
Varsity College
Postgraduate Diploma - Business Management
Lyceum College
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