Doménica Ortiz

- Supported the development and implementation of public affairs and external communication strategies.

- Monitored and analyzed health regulations, policies, and industry trends.

- Created communication materials, reports, and presentations for internal and external stakeholders.

- Coordinated events, campaigns, and sector media relations.

- Engaged with authorities, NGOs, and other key stakeholders.

- Managed the onboarding process for new riders, resolving incidents proactively.

- Assisted in billing processes, ensuring transparency and accuracy in rider compensation.

- Monitored daily rider activity and performance.

- Coordinated operational processes including broker changes, cancellations, and data updates.

- Performed case analysis and managed documentation for proper execution.

- Supported recruitment by publishing vacancies and attracting talent.

- Designed and implemented induction programs for interns from various departments.

- Responsible for managing and creating social media content at The Brothers Montajes Industriales.
- In charge of regularly updating relevant content across all company social media platforms.