Denisse Deyaneira López Maldonado

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Used cash registers and credit card machines to cash out customers.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Answered customer questions about hours, seating, and menu information.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Monitored seating area and checked restrooms regularly to keep spotless.

Responsible for the safe preparation, cooking, and storage of food items in accordance with designated recipes, instructions and presentation guidelines.

Responsible for food presentation, quality, sanitation and waste prevention through best practices.

Maintains a clean work station and assists in overall kitchen cleanliness, including cleaning all station equipment and utensils during and at the end of each shift.

Removes trash and other discarded items from workstation