DAVID ARTURO MONZÓN RUBIO
Bachelor In Business Administration / Master In Project Management
Guatemala City,GU
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Staff Attention and Human Talent Specialist
Colegio Interamericano
09.2021 - Current
- Oversee school-managed 54 residential properties, including leasing, relocation, and maintenance.
- Develop and implement operational plans, supervise processes, and drive improvements.
- Maintain employee records and ensure labor law compliance.
- Manage compensation, benefits, and property leasing logistics, especially for foreign personnel.
- Employee Relations & Engagement
- Compliance & HR Policies
- Recruitment & Staffing
Customer Service Representative
Spirit Airlines Inc.
08.2018 - 08.2021
- Specialized in check-in and ticketing, assisting passengers with check-in, ticket issuance, and travel regulations.
- Handled SSI (Sensitive Security Information) with passengers, ensuring compliance with security protocols.
- Provided guidance on baggage policies and security procedures.
- Addressed passenger concerns with professionalism, delivering courteous and effective solutions to enhance customer satisfaction.
Sales Advisor
PRONEVI, S.A.
03.2013 - 07.2018
- Oversaw marketing initiatives including ads, campaigns, and design approvals
- Specialized in client prospecting, portfolio maintenance, and delivering customized solutions
- Met sales targets through effective product promotion, CRM management, and resolving customer issues
- Kept abreast of market trends, collaborated with sales team, and managed Guatecompras, providing regular progress reports to management
Education
Master in Project Management -
EADE
Guatemala City, GU 01.2023 - 11.2023
Bachelor in Business Administration -
Universidad Rafael Landivar
Guatemala City, GU 01.2017 - 10.2021
Skills
- Microsoft Office
- Mondaycom
- Adobe Creative Suite
- SAP Business One
- Scrum Fundamentals
- Google Drive
References
Luisa Fernanda Ruiz Giron
Spirit Airlines Inc, Guatemala
5537-4076
Valeria Rosales Ardón
Colegio Intermericano, Guatemala
5204-8442
Jessica Ramirez
Pronevi, S.A.
4662-6766
Timeline
Master in Project Management -
EADE
01.2023 - 11.2023
Staff Attention and Human Talent Specialist
Colegio Interamericano
09.2021 - Current
Customer Service Representative
Spirit Airlines Inc.
08.2018 - 08.2021
Bachelor in Business Administration -
Universidad Rafael Landivar
01.2017 - 10.2021
Sales Advisor
PRONEVI, S.A.
03.2013 - 07.2018
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