Enology and food pairing
David Vinueza
Bachelor Of Arts In Hospitality Management
Quito,P
Summary
Proactive customer service-focused person with experience dealing with issues regarding language and customer problems. Committed to effective collaboration and excellent service.
Overview
5
5
Languages
2
2
Certifications
6
6
years of post-secondary education
1
1
year of professional experience
Work History
Waiter
Pekaraz Restaurant
Quito, Pichincha
01.2019 - 04.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Due to various language skills, kept friendly and interesting interactions with international guests.
- Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Lifeguard
Walt Disney World
Orlando, Florida
07.2017 - 01.2018
- Monitored safety of all guests in and around swimming pool.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
Front Desk Receptionist
Wyndham Garden
Quito, Pichincha
02.2017 - 05.2017
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Even at a trainee position given as a part of my studies at USFQ, applied the acquired knowledge regarding customer service.
Education
Bachelor of Arts - Hospitality Management
San Francisco De Quito University
Quito 08.2015 - 12.2020
No Degree - Chinese
Beijing Language And Culture University
Beijing, China 09.2019 - 01.2020
Skills
Interpersonal Skills
undefinedCertification
DALF C1
Interests
Kayaking
Hiking
Timeline
No Degree - Chinese
Beijing Language And Culture University
09.2019 - 01.2020
HSK 3
03-2019
Waiter
Pekaraz Restaurant
01.2019 - 04.2019
DALF C1
11-2017
Lifeguard
Walt Disney World
07.2017 - 01.2018
Front Desk Receptionist
Wyndham Garden
02.2017 - 05.2017
Bachelor of Arts - Hospitality Management
San Francisco De Quito University
08.2015 - 12.2020
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