Dale Gardner
Summary
Proven leader and strategic thinker, adept at fostering team collaboration and enhancing operational efficiency. Excelled in client relationship management and problem-solving, significantly improving customer satisfaction. Skilled in Microsoft Office and various other programs.
Always maintaining a positive attitude under pressure, consistently delivering results that exceed expectations.
Overview
16
16
years of professional experience
Work History
Self Employed
PNG Trading
01.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Business Development Executive
GEO-RISK INFORMATION SYSTEMS
09.2015 - 11.2019
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
Account & Marketing Manager
RISK AFRICA
03.2012 - 08.2015
- Managed budgets effectively across multiple campaigns while maintaining high-quality deliverables within tight deadlines.
- Streamlined internal processes to improve efficiency, reducing overall operational costs within the department.
- Implemented data-driven strategies for optimizing marketing efforts, leading to higher conversion rates and customer satisfaction.
- Maximized revenue potential within existing accounts through upselling opportunities and contract renewals.
General Manager
Atlanticview Cape Town Boutique Hotel
02.2009 - 02.2012
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
International Diploma - International Hotel Management
Varsity College
Port Elizabeth 03.2008
Logistics/Purchasing & Supply Management -
Nelson Mandela Metropolitan University
Port Elizabeth 11.2005
High School Diploma -
Westering High School
Port Elizabeth 11.2002
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Team Management
Time Management
Flexible and Adaptable
Problem-Solving
Microsoft Office
Multitasking
Dependable and Responsible
Calm Under Pressure
Timeline
Self Employed
PNG Trading
01.2020 - Current
Business Development Executive
GEO-RISK INFORMATION SYSTEMS
09.2015 - 11.2019
Account & Marketing Manager
RISK AFRICA
03.2012 - 08.2015
General Manager
Atlanticview Cape Town Boutique Hotel
02.2009 - 02.2012
International Diploma - International Hotel Management
Varsity College
Logistics/Purchasing & Supply Management -
Nelson Mandela Metropolitan University
High School Diploma -
Westering High School
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