Sports
CRISTIAN PARREÑO RICAURTE
Businness Administration
QUITO
Summary
Adaptable and solution-focused with knack for streamlining processes and enhancing productivity. Possesses foundational understanding of operational workflows and proficiency in data analysis and project management. Committed to driving efficiency and contributing to team success.
Operations professional with comprehensive background in optimizing processes, enhancing efficiency, and driving organizational success. Adept at fostering collaborative environment and delivering consistent results. Known for flexibility in adapting to changing needs and leveraging strong problem-solving and analytical skills.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Business Operations Professional Hw&Sw
IBM Ecuador
10.2018 - Current
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Collaborated with cross-functional teams to develop and implement strategic initiatives for operational excellence.
- Coordinated procurement activities, ensuring adequate inventory levels while minimizing waste and costs associated with excess stock.
- Cultivated strong relationships with external partners such as suppliers or distributors to ensure seamless coordination of supply chain activities.
- Increased productivity by revamping training programs and providing ongoing support for team members.
- Played an instrumental role in leading successful project implementations from inception through completion while adhering to time and budget constraints.
- Maximized operational efficiency, implementing innovative solutions for workflow optimization.
- Enhanced customer satisfaction with timely order fulfillment and proactive communication.
- Followed shipping and receiving procedures for goods and materials.
Youth Pastor
Iglesia Alianza Puembo
06.2016 - Current
- Scheduled and managed teams of youth volunteers.
- Planned weekly groups as well as special events and overnight retreats.
- Built lasting relationships with youth and parents or guardians.
- Maintained accurate records of attendance, event details, financial information, and contact information for all youth ministry participants.
- Encouraged personal reflection and spiritual growth, organizing regular retreats and camps.
- Mentored young adults through one-on-one counseling sessions, fostering personal development and spiritual growth.
- Preaching and Teaching to Youth
General Support Specialist Ecuador & Venezuela
IBM Ecuador
05.2015 - 09.2018
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
- Contributed to development of customer feedback system to better understand user needs and expectations.
- Resolved complex customer issues, ensuring high satisfaction rates with personalized support solutions.
Sales Management Support STG
IBM Ecuador
01.2011 - 12.2015
- Manejo del file de Forecast a nivel local
- Presentaciones de reportes gerenciales a Latinoamérica
- Manejo de supply por Brands
- Cargas a planta con las configuraciones finales
- Despachos de los productos a los Mayoristas, canales y clientes finales
- Trabajo operativo por procesos con la gente de Latinoamérica
- Revisión de facturas por clientes para reconocimiento de revenues por mes y trimestres
- Visitas a los mayoristas para revisión de supply y facturas
- Revisión de ordenes de compra y contratos
- Manejo de oportunidades y maduración de la misma
- Reconocimiento por parte de IBM por Excelencia en Operaciones
Soporte de Inteligencia de Marketing
Continental Tire Andina S.A.
01.2011 - 12.2011
- Product presentations to management.
- Set and determine product prices at the local and international levels.
- Research competitor discounts, promotions, gifts, and new products.
- Review supplier invoices.
- Find ways to advertise the Continental Tire Andina brand.
Traductor de Inglés
Compassion International.
01.2010 - 12.2011
- Crear vinculo emocional y social entre el sponsor y el niño patrocinado
- Manejo de personal
- Traducción de inglés- español y viceversa
Support Management Operation
01.2010 - 12.2011
- Traducción de cartas del español al inglés y viceversa
- Manejo de base datos de los niños patrocinados
- Trabajos operativos
Education
Ing. Comercial - Administración de Empresas, Especialidad: Marketing
PONTIFICIA UNIVERSIDAD CATOLICA DEL ECUADOR
Bachillerato bilingüe - Sección Secundaria
COLEGIO BILINGE INTERNACIONAL SEK LOS VALLES
Skills
Scheduling and planning
Operational excellence
Transportation management
Production planning
Professionalobjectives
- Desempeñarme, ofrecer y desarrollar todas mis capacidades innatas, consiguiendo un excelente resultado en la labor y el área asignada; además, adquirir a través de la responsabilidad y confianza en mí depositada, una experiencia inigualable, con la cual conseguiré un paso importante en mi superación personal, junto con el orgullo de hacer parte de su equipo de trabajo.
- Conseguir logros dentro de la empresa, contribuyendo con mi experiencia profesional, actitud, valores y ética, buscando siempre mejorar en todas las actividades que desarrolle, logrando con ello alcanzar posiciones de mayor responsabilidad y reto. Ofreciendo soluciones de acuerdo a las expectativas de la empresa.
Coursesandseminars
- Semana Internacional de Administración
- Conferencias de Programación Neurolingüística
- Investigación aplicada a la Administración
- Seminario Buen Gobierno Corporativo
- Gestión de Proyectos con Balanced Score Card
- Medición del Capital Intelectual
- Planes de Desarrollo
- Técnicas de Poder de Negociación
Coursework
- Capacitación de Programas: SAP
- ISCALA
- PASS
Interests
Timeline
Business Operations Professional Hw&Sw
IBM Ecuador
10.2018 - Current
Youth Pastor
Iglesia Alianza Puembo
06.2016 - Current
General Support Specialist Ecuador & Venezuela
IBM Ecuador
05.2015 - 09.2018
Sales Management Support STG
IBM Ecuador
01.2011 - 12.2015
Soporte de Inteligencia de Marketing
Continental Tire Andina S.A.
01.2011 - 12.2011
Traductor de Inglés
Compassion International.
01.2010 - 12.2011
Support Management Operation
01.2010 - 12.2011
Bachillerato bilingüe - Sección Secundaria
COLEGIO BILINGE INTERNACIONAL SEK LOS VALLES
Ing. Comercial - Administración de Empresas, Especialidad: Marketing
PONTIFICIA UNIVERSIDAD CATOLICA DEL ECUADOR
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