Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clayton van der Byl

Operation Manager
Mthatha

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Seasoned Operations Manager and talented leader with 3 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience

Work History

Operations Manager

Umtata Motors T/a Total Fuel Centre
Mthatha
10.2022 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Increased profit by streamlining operations.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Analyzed and reported on key performance metrics to senior management.

Director

Twiggons Automotive Engineering
Mthatha
10.2014 - 10.2022
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.

Manager

Umtata Motors T/a Total Fuel Centre
Mthatha
05.2011 - 09.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

High School Diploma -

Umtata High School
Mthatha, South Africa
04.2001 -

Skills

Operations management

Problem-solving

Customer service

Performance monitoring

Staff management

Team leadership

KPI tracking

Decision-making

Staff training

Maintenance planning

Timeline

Operations Manager

Umtata Motors T/a Total Fuel Centre
10.2022 - Current

Director

Twiggons Automotive Engineering
10.2014 - 10.2022

Manager

Umtata Motors T/a Total Fuel Centre
05.2011 - 09.2014

High School Diploma -

Umtata High School
04.2001 -
Clayton van der BylOperation Manager