Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Personal Information
References
Timeline
Generic

Clarise Naidoo

Logistics And Operations
Port Elizabeth

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2025
2025
years of professional experience
2019
2019
years of post-secondary education
2
2
Languages

Work History

Finance and Operations Manager

BK Steel and Profiles
03.2020 - Current
  • Improved financial performance by streamlining accounting processes and implementing cost-saving measures.
  • Streamlined reporting procedures, resulting in more efficient data analysis and decision-making processes.
  • Maintained compliance with federal, state, and local regulatory requirements by staying current on industry developments and best practices.
  • Increased cash flow by optimizing accounts receivable collections and implementing proactive credit management policies.
  • Assisted in establishing and managing financial operations for a start-up business, ensuring compliance with health and safety regulations and labor requirements.
  • Oversaw day-to-day operations, including stock inventory management and supervision of order fulfillment processes.
  • Managed invoicing and purchasing activities to optimize cash flow and maintain supplier relationships.
  • Supervised administrative staff and technicians, fostering a collaborative and efficient work environment.
  • Implemented cost-reduction strategies to enhance profitability and operational efficiency.
  • Captured and analyzed monthly bank statements, ensuring timely processing of payments and maintaining accurate financial records.
  • Reduced operational expenses by negotiating favorable contracts with vendors and suppliers.
  • Implemented new accounting software to improve the accuracy and efficiency of financial records.
  • Managed cross-functional teams to ensure timely delivery of projects within budget constraints.
  • Oversaw administrative staffing by recruiting, interviewing and onboarding new personnel.

Customer Service Controller

DB Schenker
07.2018 - 03.2020
  • Expedite orders received from the customer and send it through to origin office closest to collection point
  • Gather cargo and origination information, buying and selling rates from the relevant office and finalize, agree and arrange the shipping method with the client and international offices
  • Continually following up on the collection and shipment details – follow up on overseas activities
  • Track and trace shipment with carrier
  • Customer to be kept updated daily through emails and status reports
  • Communicate and monitor short shipments / delays through to clients
  • Analyse, rectify and respond to exceptions
  • Receive pre-alert from origin office and ensure all relevant documents are available
  • Check documents and information and request changes to be made immediately if necessary
  • Chase carrier for arrival notice
  • Carry out the opening of shipment files and ensure timeous registration of shipment
  • Obtain clearing instruction from the client – upload onto Cargo wise’ File now handed over to entries
  • Establish and obtain landside and transport rates, 3rd party service provider costs and quality assure that the rates on the shipping line invoice are in accordance with Schenker buying rates
  • Interact with clients to keep them informed by notifying them of the arrival of shipments
  • Updating event controls (KPI) and capturing data onto Tango
  • Prepare costing / disbursement sheets in accordance with client rate sheets – keep cost control updated and upload for invoicing
  • Provide general administrative support and back up to the ocean freight import team in ensuring client requirements are met
  • Establish and develop strongly valued relationships with all carriers, agents and clients with the purpose of increasing confidence in and the reputation of the business driving brand awareness and loyalty

Sales Secretary to Territory Sales Manager & Field

Distell Ltd
Port Elizabeth
12.2016 - 06.2017
  • Prepare and manage correspondence, reports and documents
  • Organize and coordinate meetings, travel arrangements
  • Take, type and distribute minutes of meetings
  • Implement and maintain office systems
  • Maintain schedules and calendars as well as arrange and confirm appointments
  • Effective monitoring of the operational / sales budget
  • Creating of liquor and merchandising requests, calculating Campaign payouts vs
  • Capped
  • SAP – purchase requisitions, processing of orders, monitoring budget, monitoring invoices paid vs
  • Outstanding, all financial related queries etc
  • New sales employee setup
  • Manage devices of reps that need repairs
  • Organize internal and external events
  • Handle incoming mail and other material
  • Set up and maintain filing systems
  • Planning of campaign cycles
  • Credit notes, requisitions, PO & GR of all sales related invoices
  • Assist Group Accounts manager with one ways & creating requisitions
  • Assisting with any admin related query while sales managers are in trade
  • Issuing credit application forms, assistance with completion and sending it off to accounts department
  • Ensure the smooth operation of campaigns
  • Communicate verbally and in writing to answer inquiries and provide information
  • Liaison with internal and external contacts
  • Coordinate the flow of information both internally and externally
  • Expense claims of managers and reps
  • Manage vehicle fleet information and log sheets
  • Creating credit notes for customers
  • Operate office equipment
  • Manage office supplies
  • Monthly fridge allocation to customers and fridge removals
  • Monthly kilo metre controls of all reps
  • Handling and controlling forward share / credit note and deal books
  • Sales Tax credit notes
  • Loading of sales deals
  • Forward share

Ocean & Road Export Controller for Volkswagen SA (

DSV Air & Sea
Port Elizabeth
Sep2015 - Dec2016
  • Main Purpose of the Position – Job
  • Receiving of documentation, Shipment registrations and controlling of shipments
  • Main Responsibilities
  • Receiving of Documents for new shipments
  • Receiving a booking request
  • Make booking requests with shipping line
  • Submission of Cargo Dues
  • Inspections to be booked with customs on shipment that require inspections
  • Submission of Shipping instruction
  • Submission of File to the Bill of Entry team to process Bill of entry for SARS
  • Submitting correct VOC files to Bill of entry team to process
  • Scan and Email documents to required distribution list for a pre alert
  • Ensure all documents are submitted to ESF
  • Airbag original documentation to the required office
  • Prepare cost and sell sheet for invoice department to invoice out file
  • Ocean Estimates for existing export clients
  • ODQ stats – maintain 98%
  • Batch Documents for Clients
  • Attend to all shipment related queries
  • Attend to all related debit queries from DSV Accounts department
  • Updating of Client of any changes and delays on shipment
  • And any other tasks handed over / assigned by management
  • Good industry knowledge
  • Excellent communication skills
  • Strong Administrative skills
  • Good Customs Knowledge
  • Good Systems Knowledge (Excel, MS Word, Email, Domestic systems, Empower, ESF, Na-vision)
  • Work well under Pressure

Education

BTECH - Logistics Management

University of NMMU

Logistics Management National Diploma - undefined

Matriculated - undefined

Die Brandwag High School

Skills

Working under pressure

Highly analytical

People person

Fast learner

Energy & Enthusiasm

Sales Tracking

Strong Organization

File Management

Document Preparation

Sales Support

Report Generation

Customer Service

Accomplishments

  • Btech in Logistics Management
  • Executive of the Logistics Society of NMMU 2015

Personal Information

  • ID Number: 9409300049081
  • Age: 30
  • Nationality: South African
  • Driving License: Yes

References

  • Shenny Naidoo, CEO, 0731271935
  • Mduduzi Magaqa, Manager, 0810433484
  • Cheryl Koekemoer, Manager, 041 402 2800
  • Lyle Knickelbein, Supervisor, 0810154946
  • Wernich Gouws, Manager, 0415012600


Timeline

Finance and Operations Manager

BK Steel and Profiles
03.2020 - Current

Customer Service Controller

DB Schenker
07.2018 - 03.2020

Sales Secretary to Territory Sales Manager & Field

Distell Ltd
12.2016 - 06.2017

Logistics Management National Diploma - undefined

Matriculated - undefined

Die Brandwag High School

Ocean & Road Export Controller for Volkswagen SA (

DSV Air & Sea
Sep2015 - Dec2016

BTECH - Logistics Management

University of NMMU
Clarise NaidooLogistics And Operations