Soy una persona dinámica cuyo objetivo es siempre obtener el 100% de los resultados. Mis áreas de especialización son la atención al cliente, manejo de cuentas corporativas, directivo en cobro de cartera y gestión de redes sociales.
Overview
2
2
years of post-secondary education
Work History
Ejecutivo en manejo de Cartera, y Consolidador BCD Travel
Metropolitan Touring
2 2013 - 09.2023
Conducted regular meetings with team to discuss issues, concerns and updates.
Established long-term client relationships through consistent delivery of high-quality products and services.
Enhanced customer satisfaction by streamlining communication channels and improving response times.
Developed innovative solutions to complex problems, resulting in improved organizational performance.
Ejecutivo en atención al cliente
Grupo global Ecuador
01.2012 - 2 2013
Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Developed sales strategies to achieve short and long-term sales revenue objectives.
Introduced new methods, practices, and systems to reduce turnaround time.
Education
BBA -
Universidad Politecnica Salesiana
05.2010 - 05.2012
Master of Science - Relaciones Publicas
Universidad Politecnica De Loja
05.2019 -
Panel G suit "Google" - undefined
Sabre Grafico 360 - undefined
Skills
Lider
Coursework
Hubspot, 02/2020, Manejo de Branding
Xertica Labs, 05/2020, G suit
Microsoft office, 02/2021, Excel, Word, Power Point, Outlook, Notes
Neuromarketing, 02/2022, Customer Experience
Languages
Ingles
Intermediate
B1
Español
Proficient
C2
Timeline
Master of Science - Relaciones Publicas
Universidad Politecnica De Loja
05.2019 -
Ejecutivo en atención al cliente
Grupo global Ecuador
01.2012 - 2 2013
BBA -
Universidad Politecnica Salesiana
05.2010 - 05.2012
Ejecutivo en manejo de Cartera, y Consolidador BCD Travel