Christopher Joshua Murillo Arcos
Quito
Summary
Soy una persona dinámica cuyo objetivo es siempre obtener el 100% de los resultados. Mis áreas de especialización son la atención al cliente, manejo de cuentas corporativas, directivo en cobro de cartera y gestión de redes sociales.
Overview
2
2
years of post-secondary education
Work History
Ejecutivo en manejo de Cartera, y Consolidador BCD Travel
Metropolitan Touring
2 2013 - 09.2023
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Ejecutivo en atención al cliente
Grupo global Ecuador
01.2012 - 2 2013
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Developed sales strategies to achieve short and long-term sales revenue objectives.
- Introduced new methods, practices, and systems to reduce turnaround time.
Education
BBA -
Universidad Politecnica Salesiana
05.2010 - 05.2012
Master of Science - Relaciones Publicas
Universidad Politecnica De Loja
05.2019 -
Panel G suit "Google" - undefined
Sabre Grafico 360 - undefined
Skills
Lider
Flexibilidad
Organización
Trabajo en Equipo
Resolucion de Problemas
Autonomia
Coursework
- Hubspot, 02/2020, Manejo de Branding
- Xertica Labs, 05/2020, G suit
- Microsoft office, 02/2021, Excel, Word, Power Point, Outlook, Notes
- Neuromarketing, 02/2022, Customer Experience
Languages
Ingles
Intermediate
B1
Español
Proficient
C2
Timeline
Master of Science - Relaciones Publicas
Universidad Politecnica De Loja
05.2019 -
Ejecutivo en atención al cliente
Grupo global Ecuador
01.2012 - 2 2013
BBA -
Universidad Politecnica Salesiana
05.2010 - 05.2012
Ejecutivo en manejo de Cartera, y Consolidador BCD Travel
Metropolitan Touring
2 2013 - 09.2023