CHRISTIAN CALAHORRANO

• CHIEF MANAGER OF THE ENTIRE SERVICE AREA.
• In charge of the development of cocktails a coffee menu
• Trained new staff on bar protocols and customer interaction for consistent service quality.
• Translator for guests from major hotel chains such SHERATON and MARRIOTT
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Personal teacher for high school students in order to help them succesfuly approve their English levels.

• In charge of training the students of hospitality school in matters of service, protocol and bartending.
• Improved customer satisfaction by efficiently serving drinks and managing bar area.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.

• Supplier manager, cashier and inventory manager
  Knowledge in personnel management, customer service and extensive knowledge in wines and beer
• In charge of the exclusive service to diplomats and companies such as Samsung, Kotra, HYUNDAI, JiCA, Embassies of Japan, Korea, Indonesia, Germany, USA, etc
  Because of my good command of languages and knowledge of etiquette protocol
• Correctly calculated inventory and ordered appropriate supplies.

• Lunch Catering Cook, for the company Marathon Sports
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.