C. Belia Cordova
Staten Island
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
39
39
years of professional experience
Work History
Project Manager
Settlement Housing Fund Inc.
06.2016 - 06.2025
- Led project planning and execution for affordable housing initiatives.
- Coordinated cross-functional teams to ensure timely delivery of project milestones.
- Developed and managed budgets, optimizing resource allocation for multiple projects.
- Implemented process improvements, enhancing operational efficiency across project workflows.
Manager
Food Bank For NYC
01.2006 - 06.2016
- Oversaw daily operations to ensure efficient food distribution and resource allocation.
- Developed strategic partnerships with local organizations to enhance community outreach efforts.
- Implemented process improvements that increased operational efficiency and reduced waste.
- Managed volunteer recruitment, training, and scheduling to support organizational goals.
Hostess/Server
Casa Pepe
05.2007 - 01.2013
- Greeted and seated guests, ensuring optimal dining experiences.
- Managed reservation system to maintain efficient table turnover.
- Communicated wait times accurately to enhance guest satisfaction.
- Collaborated with servers to coordinate meal service and guest needs.
Server/Bartender/Manager
Radio Mexico Restaurant
08.1990 - 06.2000
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on restaurant policies and service techniques.
- Managed multiple tables efficiently, enhancing guest satisfaction and experience.
- Delivered exceptional customer service in high-volume dining environments.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Preparer/server
Tommy's Red Cadillac
01.1986 - 02.1989
Education
Bachelor of Arts - General Studies
SUNY IT
Utica, NY05-2005
Skills
- Project management
- Customer Service
- Team collaboration
- Schedule management
- Client relations
- Customer relations
- Staff management
- Advanced problem solving
Timeline
Project Manager
Settlement Housing Fund Inc.
06.2016 - 06.2025
Hostess/Server
Casa Pepe
05.2007 - 01.2013
Manager
Food Bank For NYC
01.2006 - 06.2016
Server/Bartender/Manager
Radio Mexico Restaurant
08.1990 - 06.2000
Preparer/server
Tommy's Red Cadillac
01.1986 - 02.1989
Bachelor of Arts - General Studies
SUNY IT