Carolina Moreira

in Training

• Oversaw logistics and operations to deliver process optimisations and efficiencies.
• Applied positive customer service approach to increase satisfaction levels.
• Improved efficiency and productivity by acquiring new skills.

• Collect, extract and process the necessary instructions and information to produce an accurate, productive, timely and safe work plan and work schedule for the vessel following agreed strategies.
• Prepare, control and monitor discharge and loading sequences to optimise utilisation and service delivery, working to achieve agreed targets and KPIs.
• Take personal responsibility for the plan and communicate it to front line operational colleagues. (team work)
• Efficiently and effectively use all system software, Terminal Operating System (TOS) Navis N4

• Prepare and statistics analysis of operation (stripping, stuffing, inspections, reestow)
• Bill analysis Weekly.
• Prepare and present measurement of profitability of the area for Operations Manager.
• Analysis customer claims and present reports requested by Customer Service.
• Oversaw port supply rotation and prepare order requests.
• Prepare annual Budget and Capex of the area.

• Transmit information to local Customs System for the Vessels. / Prepare Bills of Lading
• Management procedures with Local Customs such as; Re-Stows, Transhipment, rejection from abroad, Anti-Narcotics Inspection, Empty Departure.
• Internal Auditor to ISO: 9001 and BASC.
• Follow-up of Corrective and Preventive Actions.