Summary
Overview
Work History
Education
Skills
Timeline
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Lindelwa Mazantsi

Social Worker
Port Elizabeth

Summary

Invested Social Worker dedicated to forming and fostering trusting relationships and advocating for the best interests of clients from diverse backgrounds. Expertise in client needs assessments, crisis intervention and case management while maintaining confidentiality and providing essential resources. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Committed to making meaningful contributions, advancing organizational goals, ethical practice and continuous improvement in service delivery.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Social Work Intern

Department Of Social Development
12.2021 - 03.2023
  • Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
  • Built strong, trust-based relationships with clients, providing empathetic and effective counseling.
  • Conducted home visits to assess clients' home environment and provide support.
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships.
  • Improved client outcomes by developing and implementing individualized service plans.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.
  • Maintained client reports to track client progress, record interventions and provide relevant data for analysis.

Training Facilitator

Early Inspiration
06.2016 - 05.2020
  • Facilitated in-person training sessions, and mentored learners to integrate theory into practice.
  • Utilized various training methods to accommodate diverse learning styles among participants, increasing overall comprehension levels.
  • Administered regular assessments to track progress and address any areas requiring additional focus or support for learners' growth.
  • Incorporated real-world examples into course materials to provide learners with practical applications of theoretical concepts.
  • Conducted post-training analysis to identify areas for improvement in future sessions, resulting in continuous refinement of program offerings.
  • Compiled comprehensive reports of implemented training programs, including recommendations for future training programs.

Social Work Practicum Student

Nelson Mandela University
06.2013 - 11.2015
  • Conducted thorough assessments to accurately identify clients' needs, and develop appropriate interventions.
  • Developed strong rapport with clients, fostering trust and engagement in the therapeutic process.
  • Facilitated group therapy sessions, promoting open communication and emotional growth.
  • Enhanced client wellbeing by implementing personalized care plans and monitoring progress.
  • Promoted positive behavior change in clients by utilizing evidence-based practices.
  • Maintained accurate records and case notes, adhering to professional standards and confidentiality guidelines.


Education

Social Work

Nelson Mandela University
Port Elizabeth, South Africa
04-2016

Skills

    Adaptability and flexibility

    Attention to detail

    Brand representation

    Client relationship building and confidentiality

    Diversity inclusion

    Solution-based interventions

    Teamwork and collaboration

    Analytical mindset

    Computer skills

    Calm and professional under pressure

    Effective communication

    Client education

Timeline

Social Work Intern

Department Of Social Development
12.2021 - 03.2023

Training Facilitator

Early Inspiration
06.2016 - 05.2020

Social Work Practicum Student

Nelson Mandela University
06.2013 - 11.2015

Social Work

Nelson Mandela University

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Lindelwa MazantsiSocial Worker