Barron Wikstrom
Online English Teacher/Customer Service Representative
Cuenca
Summary
Experienced Online English Teacher skilled in instructing both children and adults with expertise in grammar, syntax, and writing. Proficient in planning individual and group classes, utilizing pre-written lessons, and dedicated to improving students' reading, writing, and listening skills.
Authorized to work in the United States.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Customer Service Representative
SVP Office Intuition, Inc.
05.2022 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
English Teacher
Engoo
01.2020 - 11.2023
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Facilitated student-led discussions, encouraging critical thinking and effective communication skills.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
English Teacher
Open English
04.2021 - 04.2022
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Encouraged students to take active role in learning and academic success.
English Teacher
YiYi English
09.2019 - 04.2020
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Designed and implemented assessments to measure student progress in English language learning.
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
English Teacher
Cambly
10.2019 - 12.2019
- Used pre-written curriculum to teach students English via remote video conferencing.
Education
High School Diploma -
North Texas Academy
Plano, TX 05.2001 -
Skills
Active Listening
Critical Thinking
Problem-solving abilities
Student Support
Classroom Management
Student Motivation
Adapting to Different Learning Styles
Student-Centered Learning
Certification
120-Hour TEFL Certification
Timeline
Customer Service Representative
SVP Office Intuition, Inc.
05.2022 - Current
English Teacher
Open English
04.2021 - 04.2022
Google IT Support Professional Certificate
03-2021
English Teacher
Engoo
01.2020 - 11.2023
English Teacher
Cambly
10.2019 - 12.2019
English Teacher
YiYi English
09.2019 - 04.2020
120-Hour TEFL Certification
08-2019
High School Diploma -
North Texas Academy
05.2001 -
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