Business Network and Workshops
Azola Ngwekazi -Socenywa
Director
Port Elizabeth
Summary
Dynamic leader with a proven track record at Prompt IT Solutions, excelling in team management and project coordination. Enhanced project efficiency through strategic planning and fostered a culture of continuous improvement. Skilled in problem-solving and relationship building, driving employee engagement and retention while delivering exceptional results.
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
28
28
years of professional experience
Work History
Director
Prompt IT Solutions
04.2004 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Technician
Business Connection
01.1998 - 08.2003
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Education
No Degree - A+ And N+ Qualification
Damelin
Port Elizabeth 04.2001 -
Skills
Problem-solving
Project management
Operations management
Team management
Business development
Project coordination
Relationship building
Decision-making
Staff development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Additional Information
2004 I came second for a SAB Kick start programme
2020 I became and Assessor
2022 I was part of the Acceleration Programme at Raizcorp which was funded by VW I did the entrepreneur course for 3 years.
Interests
Team building get away sessions
Outdoor hobbies
Timeline
Director
Prompt IT Solutions
04.2004 - Current
No Degree - A+ And N+ Qualification
Damelin
04.2001 -
Technician
Business Connection
01.1998 - 08.2003
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