Business Network and Workshops
Azola Ngwekazi -Socenywa
Director
Port Elizabeth
Summary
Dynamic leader with a proven track record at Prompt IT Solutions, excelling in team management and project coordination. Enhanced project efficiency through strategic planning and fostered a culture of continuous improvement. Skilled in problem-solving and relationship building, driving employee engagement and retention while delivering exceptional results.
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
28
28
years of professional experience
Work History
Director
Prompt IT Solutions
Port Elizabeth
04.2004 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Technician
Business Connection
Eastern Cape
01.1998 - 08.2003
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Education
No Degree - A+ And N+ Qualification
Damelin
Port Elizabeth 04.2001 -
Skills
Problem-solving
Project management
Operations management
Team management
Business development
Project coordination
Relationship building
Decision-making
Staff development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Additional Information
2004 I came second for a SAB Kick start programme
2020 I became and Assessor
2022 I was part of the Acceleration Programme at Raizcorp which was funded by VW I did the entrepreneur course for 3 years.
Interests
Team building get away sessions
Outdoor hobbies
Timeline
Director
Prompt IT Solutions
04.2004 - Current
No Degree - A+ And N+ Qualification
Damelin
04.2001 -
Technician
Business Connection
01.1998 - 08.2003