Azazole Mpoza
Social Worker
Mthatha
Summary
Qualified and registered Social worker, adept in providing critical psychosocial support and managing complex cases involving TB/HIV and other psychosocial issues. Leveraging strong counseling skills and computer literacy, I have effectively enhanced patient adherence and facilitated access to essential services, significantly improving outcomes through strategic interventions and comprehensive case management.
Overview
5
5
years of professional experience
Work History
Social Auxiliary Worker
Aquity Innovations
Mthatha
07.2023 - Current
- Providing psychosocial support services to TB patients in need.
- Assessing the TB patients' needs, situations, strengths, and support networks to determine goals and appropriate interventions.
- Monitoring referrals to ensure that TB patients access services or support to which they have been referred.
- Making recommendations on the best course of action for a patient and/or family as part of the multidisciplinary team.
- Monitoring facility-based adherence support groups.
- Working with the mobile DCXR team to identify hotspot areas and organize TB awareness campaigns for health education, screening, and investigations.
- Provide progress reports in District and Sub-district meetings.
- Report weekly to the District Social Worker.
- Submit Monthly activity reports as per work plan to District Social worker.
Case Manager
MatCH
09.2021 - 06.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Conducted ongoing adherence counseling on TB/HIV patients.
- Recorded investigated patients on TB ID register and daily updating of outcomes/results.
- Ensured retention of patients on the TB program is maintained through close monitoring, i.e. telephonic check-ins and physical tracing.
- Retrieved patients' files and filled them back after updating and capturing on tier.net.
- Worked with a Data Capturer to run and action line lists on a weekly basis.
- Worked with Focal Nurse to ensure TB contacts are screened, investigated, and initiated on TPT or TB treatment, depending on eligibility.
- Weekly and monthly reporting.
Social Worker
Ubuntu Pathways
Port Elizabeth
10.2019 - 08.2021
- Managed cases with various issues such as child neglect, physical abuse, domestic violence, substance abuse, ART and TB non-adherence, financial hardships, and food insecurity.
- Educated families on available community resources, connecting them with essential services such as child school enrollment assistance, financial aid, or healthcare providers.
- Advocated for clients' rights to secure necessary resources and benefits.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies, and conflict resolution techniques.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
- Collaborated with multidisciplinary teams on a weekly basis to ensure appropriate care coordination and resource allocation for clients.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Weekly and Monthly Report submission
Education
Bachelor Of Social Work - Social Sciences
Nelson Mandela Metropolitan University
Port Elizabeth, South Africa 04.2001 -
Skills
Good verbal and written communication skills
Good time management and organizational skills
Good Report writing skills
Computer Literate
Counseling and interviewing skills
Timeline
Social Auxiliary Worker
Aquity Innovations
07.2023 - Current
Case Manager
MatCH
09.2021 - 06.2023
Social Worker
Ubuntu Pathways
10.2019 - 08.2021
Bachelor Of Social Work - Social Sciences
Nelson Mandela Metropolitan University
04.2001 -
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