Ayanda Sakhile Sonjica
Project Management, Executive Administration And Fleet
East London
Summary
I am a collaborative leader with dedication to sound quality workmanship, and healthy work culture. As an adept project manager with 8 years of experience delivering solid stakeholder relationship management. I have strong interpersonal skills with talents for relating and empathising with individuals of varying personalities and walks of life. Proficient in numerous computer applications, Microsoft, and Google. Highly motivated and driven to achieve set goals and targets. My professional experience includes project management, advertising, customer service and corporate communication.
Overview
2024
2024
years of professional experience
2024
2024
years of post-secondary education
Work History
Office Assistant
Coalition Technologies
6 2023 - 2 2024
- Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions
- Utilized data-driven insights to identify patterns in customer inquiries, allowing for more effective resource allocation within the support team
- Trained new personnel regarding company operations, policies, and services
- Streamlined the support process by implementing new ticketing systems for efficient case management
- Recommended products to customers, thoroughly explaining details
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
- Provided excellent customer service by efficiently resolving issues and responding to inquiries
Candidate Construction Project Manager (SACPCMP)
Department of Public Works and Infrastructure
08.2021 - 08.2023
- Drafting tender documents for advertising in accordance with government policies, administer educational & social development project implementations, facilitate contractual obligations between contractors and department
- Maintain communication relationships between stakeholders, produce progress reports, Implement variation orders in accordance with JBCC contract guides
- Delegating tasks, solving site relative problems, administer payment certificates & evaluate training progress of selective interns
- Prepared and managed project budgets to accurately track costs and expenses
- Enhanced client satisfaction by providing regular progress updates and addressing concerns promptly
- Implemented quality control measures to maintain high standards of workmanship throughout all projects
- Negotiated contracts with vendors and subcontractors for optimal cost savings on materials and services
- Evaluated subcontractor performance regularly, ensuring high-quality work was consistently delivered on time and within budget constraints
- Reviewed project scope required materials and labour pricing to develop competitive bids
- Surveyed sites to determine material needs and accurately manage inventories and budgets
Construction Site Agent
WBHO Construction
Gqebera
04.2019 - 12.2021
- Receiving and implementing daily site activities, facilitate & quantify the respective material delivery, draft site-progress reports, administer the operability of the site in relation to site-plans, assess and communicate drawing specifications with labourers, order various equipment required on site
- Assess working conditions as specified by H&S officers, implement & resurrect H&S site agendas
- Check-listing on important site requirements (signs, PPE etc.)
- Coordinated appointments to show tenants and buyers prospective homes
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases
- Maintained comprehensive product and service knowledge for accurate, informative customer advice
Assistant Project Manager
Z3M Consulting Civil & Structural Engineering
03.2020 - 04.2021
- Assist PM in tracking progress of projects, schedule meetings, drafting minutes, monitoring the workplan execution, facilitate negotiations with suppliers and material procurement, legitimizing project activities in accordance with workplace ergonomics, facilitate plant hire as delegated by PM
- Assessing project progressions budget, time, and quality standards
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation
- Supported timely project delivery by proactively identifying risks and developing mitigation plans
- Played an integral role in the development and implementation of project quality assurance measures, resulting in improved outcomes and greater client satisfaction
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts
- Contributed to successful proposal development by conducting research and preparing supporting materials for presentations
Advertising Administrator
Standard Bank
06.2016 - 05.2018
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations
- Leveraged bookkeeping software and automated processes to reduce errors
- Improved employee productivity with effective time management strategies for daily tasks
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development
- Completed forms and reports to facilitate admission, transfer, or discharge
- Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
- Targeted new customers to grow geographic reach and increase revenue
High School Tutor
Cambridge High School
03.2016 - 11.2017
- Motivated students with accurate feedback and positive reinforcement
- Used flashcards and other techniques to test and improve memory through practiced information retrieval
- Facilitated regular progress meetings with parents, keeping them informed about their child's academic growth and achievements
- Taught students remotely using online video chat platform and other delivery channels
- Used variety of teaching methods to successfully help wide range of students
- Provided homework assistance using specific curriculum and materials
- Promoted critical thinking skills by challenging students with complex questions during tutoring sessions
Cashier
06.2014 - 12.2015
- Used POS system to enter orders, process payments and issue receipts
- Stocked, tagged, and displayed merchandise as required
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Assisted customers with returns, refunds and resolving transaction issues
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Operated cash register to record transactions accurately and efficiently
- Reduced client complaints through proactive issue identification and resolution before escalation became necessary
- Identified areas of improvement in service delivery processes, implementing changes that led to increased efficiency
Education
Associate of Applied Science - Operations Management and Finance
Oxford Home Study
Bachelor of Science - Construction Business Management
Nelson Mandela University
Bachelors Pass Degree - undefined
Cambridge High School
Skills
Project Management Book of Knowledge (PMBoK)
Corporate Finance
Basic Accounting Principles
Occupational Health and Safety Act
JBCC and CIDB Contracting
Project governance
Artificial Intelligence
Work environment ergonomics
Microsoft Project
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Project estimation
Stakeholder integration
Flexibility and Adaptability
Corporate Communication
Writing skills
Organisation
Planning
Public Speaking
Leadership skills
Administrative skills
JBCC, CIDB contracts
Accomplishments
- Construction Management Student Society, Secretary, 2017, Nelson Mandela University
- 1st year BSc Construction Studies Class Representative, 2016, Nelson Mandela University
- Construction Management Student Society, Advertising Manager, 2016, Nelson Mandela University
- RCL Class Representative, 2015, Cambridge High School
- Matric Magazine Team, Matric Journal, 2014, Cambridge High School
- Head of Cheerleading and Drumline Team, 2015, Cambridge High School
Organizationsandvolunteering
- SACPCMP, Candidacy Membership
- CIOB, Junior Project Manager Membership
Driverlicense - Type
Code 8
Personal Information
- Age: 27
- Date of Birth: 09/18/97
- Gender: Female
- Nationality: South African
- Marital Status: Single
References
- Mr. Tshabalala, +27818949941
- Mr. Bebelele, +27837430136
- Mr. Gqeke, +27406024606
Timeline
Candidate Construction Project Manager (SACPCMP)
Department of Public Works and Infrastructure
08.2021 - 08.2023
Assistant Project Manager
Z3M Consulting Civil & Structural Engineering
03.2020 - 04.2021
Construction Site Agent
WBHO Construction
04.2019 - 12.2021
Advertising Administrator
Standard Bank
06.2016 - 05.2018
High School Tutor
Cambridge High School
03.2016 - 11.2017
Cashier
06.2014 - 12.2015
Bachelor of Science - Construction Business Management
Nelson Mandela University
Bachelors Pass Degree - undefined
Cambridge High School
Office Assistant
Coalition Technologies
6 2023 - 2 2024
Associate of Applied Science - Operations Management and Finance
Oxford Home Study
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