Augusto Franco

• The Integral Zone Assistant will be responsible for providing administrative and technical support to the Integral Zone Manager. This position requires an organized, proactive individual with strong communication skills.
• Responsibilities:
• Administrative Support: Provide general administrative support to the Integral Zone Manager, including document management, meeting scheduling, and task coordination.
• Team Coordination: Coordinate the activities of telecommunications technicians assigned to the zone.
• Project Management: Assist in the planning and execution of telecommunications projects.
• Customer Service: Resolve customer inquiries and issues related to telecommunications services.
• Data Analysis: Collect and analyze data related to network performance and customer satisfaction.
• Report Preparation: Prepare periodic reports on the status of operations in the zone.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Self-motivated, with a strong sense of personal responsibility.

• The Integral Zone Manager for Telecommunications will be responsible for overseeing and coordinating telecommunications operations in a specific region. This position requires an experienced leader with strong technical knowledge and management skills.
• Responsibilities:
• Operations Supervision: Oversee the installation, maintenance, and repair activities of telecommunications infrastructure in the assigned zone.
• Team Management: Lead and motivate a team of telecommunications technicians to achieve established goals.
• Planning and Coordination: Develop and execute work plans to ensure the efficiency and quality of telecommunication services.
• Quality Control: Oversee the quality of services provided and take corrective action when necessary.
• Project Management: Manage projects for the implementation of new technologies or improvements in the telecommunications infrastructure.
• Customer Relations: Manage customer relationships, resolving issues and ensuring their satisfaction.
• Data Analysis: Analyze performance and network utilization data to identify areas for improvement.
• Budget Management: Manage the budget allocated to the zone, ensuring efficient resource management.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• The Technical Access Supervisor will be responsible for overseeing and coordinating access operations to the telecommunications network. This position requires a technical leader with experience in team management and knowledge of information security.
• Responsibilities:
• Team Supervision: Lead and motivate a team of access technicians to achieve established goals.
• Project Management: Plan, coordinate, and supervise projects for the implementation of new access technologies.
• Quality Control: Ensure the quality of network access services by monitoring performance and taking corrective action when necessary.
• Information Security: Implement and oversee security measures to protect the access infrastructure and customer data.
• Troubleshooting: Diagnose and resolve technical problems related to network access services.
• Customer Relations: Manage customer relationships, providing technical support and resolving their inquiries.
• Technical Documentation: Maintain up-to-date records of the configuration and status of the access infrastructure.

• The Loss Prevention Specialist will play a crucial role in safeguarding the company's assets and mitigating risks. This position requires a highly organized, analytical, and proactive individual with experience in risk management, loss investigations, and team coordination.
• Responsibilities:
• Loss Investigations: Investigate and document all losses, including theft, damage, and fraud. Analyze incidents to identify patterns and determine root causes.
• Risk Management: Evaluate potential risks that could impact the company and develop strategies to mitigate them. Implement preventive and corrective measures to reduce the likelihood of losses.
• Team Coordination: Collaborate closely with security, operations, finance, and legal teams to ensure an effective response to loss incidents. Coordinate investigations and corrective actions.
• Data Analysis: Collect and analyze data related to losses to identify trends and areas for improvement. Prepare detailed reports on findings and recommendations.
• Training and Awareness: Develop and execute training programs to increase staff awareness of loss prevention and security measures.
• Compliance: Ensure compliance with all regulations and internal policies related to security and loss prevention.

Translation Request: English Version of Job Description
File Assistant

Job Description:

The File Assistant will play a critical role in organizing, maintaining, and managing the company's physical and digital files. This position requires a meticulous, organized individual with strong document management skills.

Responsibilities:

Organization and Classification: Classify, catalog, and organize physical and digital documents according to established standards.
File Maintenance: Ensure the proper storage, preservation, and protection of files.
Document Retrieval: Efficiently locate and retrieve documents when requested.
Digitization: Digitize physical documents to create electronic copies and facilitate access.
Electronic Document Management: Organize and manage electronic documents using document management systems.
Version Control: Maintain records of different versions of documents to ensure information integrity.
Document Disposal: Destroy confidential or expired documents according to data retention policies.
Administrative Support: Provide general administrative support to other departments within the company.