Ashley Domenica Castillo Gavilanez

• Set appointments with salespeople and potential customers.
• Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
• Utilized CRM system to track and manage leads, keeping appointments organized.
• Enhanced customer relationships through timely and professional follow-ups with prospective clients.
• Acted as first point of contact and set appointments for prospective clients.

• Provided support to students in understanding and improving sound and symbol relationships, spelling, punctuation, style and pronunciation with self-guided exercises.
• Built relationships with students to understand obstacles to learning such as difficult home situations, illness, or social hurdles.
• Authored tests and quizzes to evaluate student learning and comprehension.
• Developed age-appropriate lesson content for literature pieces to meet diverse learning styles.
• Monitored comprehension of material among students and created re-teaching strategies to cover gaps in learning indicated by test scores and quizzes.

• Provided academic tutoring and support to children and adolescents, reinforcing foundational subjects.
• Assisted in the planning and implementation of workshops, recreational activities, and values based programs, promoting inclusion and teamwork.
• Collaborated with a multidisciplinary team including community leaders, educators, and volunteers to ensure program success.
• Developed strong communication, leadership, adaptability, empathy, and teamwork skills through direct service and community engagement.