Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aphiwe Dlali

..........
East London

Summary

Dynamic person with a proven track record and skilled in documentation control and relationship building. Successfully managed sensitive information and coordinated logistical arrangements, enhancing operational efficiency. Adept at report writing and policy modification, contributing to effective decision-making and stakeholder engagement.

Developed strong organizational, communication, and problem-solving skills in fast-paced office environment, now looking to transition into new field. Demonstrated ability to manage multiple priorities and support team efficiency. Seeking to apply these transferable skills to contribute effectively in new role.

Overview

6
6
years of professional experience

Work History

Administrative Officer

Department of Human Settlements
04.2024 - Current

• Assist in managing the dairy of the head of department, by ensuring that
reminders are set for appointments and meetings
• Co-ordinate logistical arrangements and scheduling of meetings
•Prepare documents for meetings with internal and external stakeholders
•Writing minutes during meetings and circulating attendance registers
• Consolidating quarterly reports and load them on the MID system.
•Distribute documents to internal and external stakeholders when necessary
•Maintain a leave and an attendance Register
•Keep and maintain the incoming and outgoing register for the component
•Record, organize, store, capture and retrieve correspondence data.
•Assist in developing weekly plans and Provide support in the office of the Director
• Assist in managing and administering the Directorates budget
Obtain necessary signatures on documents when necessary.

  • Supervised and guided intern and responded quickly to questions to improve understanding of job responsibilities.
  • Managed sensitive information confidentially by establishing strict access controls and implementing proper storage protocols.

Messenger

Department of Justice
07.2022 - 03.2024

•Switchboard operation
•Maintaining outgoing and incoming registers
•Receiving and distributing correspondence
•Checking summons for correctness upon submission and ensuring all
required documents are attached.
•Attending to clients making sure they are attended to on time
•Maintain the filling system of the office manually and electronical.
•Filling and retrieving documents as and when required.
•Calling clients to make appointments for enquiries and mediations.
•Delivering and collecting documents to and from courts.
•Collecting post and distributing to relevant personnel
•Assist in making travel arrangements for officials
•Assist in taking minutes in meetings
• Assisted in supervision of intern and cleaning staff.

Research Assistant

Spring Forest Social Facilitation
04.2021 - 05.2022

• Assisted in writing literature review and identifying relevant stakeholders and other
sources of information.
•Assisted to develop data collection tools such as questionnaires and surveys
•Collected and analyzed the data in presented research findings to the supervisor.
•Supervised and assisted experiential learner with data analyses and report writing.
• Organized, stored and managed research data.
•Assisted in community mobilization for enhance people’s housing project Nelson Mandela 102 and Emagalini abomvu projects.
•Organized beneficiary workshops to market and promote Enhanced People’s
housing Process benefits.
•Assisted forming community beneficiary committee
•Ensured beneficiary participation in decision making in the project.
•Liaise with project manager and municipality with regards to project.
•Compiled project progress reports
•Conduct community needs and skills assessment.
•Assisted conduct training for beneficiary committee in conflict management and
financial management.
•Write project reports and present to the Senior facilitator.
•Ensure the flow of information among stakeholders.
•Assisted with office administration (ordering office stationery and administering
office budget).
•Provided training to the beneficiary committee on meeting procedures.

Research and Policy Development Intern

Derpartment of Human Settlements
04.2019 - 03.2021

•Assist in the capacitation of municipalities through a policy roll-out of approved policies
•Assist in the process of identifying relevant municipalities for data collection and policy consultation processes
•Organize meetings with identified municipalities
•Assist in developing research tools and policy consulting documents
•Provide training to municipal officials on the use of research tools in preparation of data collection.
•Collaborate with municipalities during policy consultations process and research assessments.
•Identify relevant dissemination platforms and monitor the dissemination of Research findings
•Assist in the Development of Memorandums of Understanding (MOU’s) with Institutions of Higher learning.
•Assist the development of MOU implementation plans to ensure capacitation of municipalities.
•Submit draft policies to the MEC for approval
•Facilitate feed back of approved policies to municipalities
•Collate and compile Research reports
•Develop and maintain data base for Human Settlements Research and Policy Projects
•Co-ordinate logistical arrangements meetings
•Assist in managing and administering the Directorates budget
•Co-ordinate travel arrangements.
•Keep records of expenditure and monitor expenditure
•Assist in managing the quarterly and annual Portfolios of Evidence for the Directorate

Education

Bachelor of Science - Honours Development Studies

Nelson Mandela University
Port Elizabeth, South Africa
04.2001 -

Bachelor of Arts - Social Sciences

Nelson Mandela University
Port Elizabeth, South Africa
04.2001 -

Skills

Office management

Documentation and control

Data acquisition

Policy and procedure modification

Report writing

Relationship building

Proposal writing

Timeline

Administrative Officer

Department of Human Settlements
04.2024 - Current

Messenger

Department of Justice
07.2022 - 03.2024

Research Assistant

Spring Forest Social Facilitation
04.2021 - 05.2022

Research and Policy Development Intern

Derpartment of Human Settlements
04.2019 - 03.2021

Bachelor of Science - Honours Development Studies

Nelson Mandela University
04.2001 -

Bachelor of Arts - Social Sciences

Nelson Mandela University
04.2001 -
Aphiwe Dlali..........