Safety-minded [Captain] with experience working on ships and boats in numerous locations. Expert navigator reading instruments and following instructions for successful operation as commanded. Work-oriented [Director of operations] with [30] years of experience working on passenger ships of varying size and function. Diagnoses malfunctions and using mechanical skills to bring systems back online. Team-oriented worker helping out in different roles when needed.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Master Marine ( Designated Person)
Rolf Wittmer
Quito, Provincia De Pichincha
07.2018 - Current
Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
Interviewed and hired crew members and assigned watches or living quarters to crew members.
Managed more than 100 people in my charge. No accidents during construction and repairs of vessels
Assisted corporate or private vessels in distress during maritime rescue operations.
Maintained professional, organized, and safe environment for employees and patrons.
Onboarded new employees with training and new hire documentation.
Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
Troubleshot and resolved mechanical problems with various systems and equipment.
Assisted with maintenance of fuel systems and associated components.
Met requirements for government-issued certifications, keeping ship in full compliance.
Worked alongside cargo team to conduct safe loading and unloading operations.
Updated logs for onboard equipment and machinery following correct documentation procedures.
Evaluated vessels prior to departure, documented concerns and coordinated timely repairs.
Moored vessels to wharfs with proper use of correct lines.
Followed and helped enforce safety regulations for different ship equipment, systems and work areas.
Operated specialized equipment, including winches, cranes and derricks during ship operations.
Directed crew members cleaning, maintaining and painting or varnishing various ship areas.
Supported ship navigation by inspecting, testing and aligning equipment for proper operation.
Inspected and tested vessels while under normal and special operating conditions to identify concerns.
Operated and monitored propulsion and steering systems.
Installed, tested and configured new shipboard equipment for use.
Demonstrated proper technique for exercises to avoid injuries
Master Marine Pilot
Maritima Naviera Marnave S.A.
10.2008 - 11.2013
Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
Carry out maneuvers on all sizes and types of vessels that arrived at port of Manta
Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
Prevented ships under navigational control from engaging in unsafe operations.
Consulted maps, weather reports or navigation equipment to determine and direct ship movements.
Inspected and assessed telecommunication systems and navigational instruments to prepare for and manage safe piloting.
Directed ships' speeds using specialized knowledge of local winds, water depths and hazards.
Director of Operations
Klein Tours
Quito, Provincia De Pichincha
03.1999 - 10.2007
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Developed systems and procedures to improve operational quality and team efficiency.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Monitored budget and utilized operational resources.
Achieved team goals through formalized training plans, coaching, and performance management.
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Mentored and coached team members to foster productive and engaging work environment.
Established and monitored quality assurance standards to achieve operational excellence.
Defined, implemented, and revised operational policies and guidelines.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Monitored office workflow and administrative processes to keep operations running smoothly.
Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
Monitored and coordinated workflows to optimize resources.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Trained new employees on proper protocols and customer service standards.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Mitigated business risks by working closely with staff members and assessing performance.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Reported issues to higher management with great detail.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
It became one of largest tourism companies.
Education
MBA - Master in Occupational Risk Prevention, Excellence
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