Angel Velez
—————————————-
Queens,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Cabin Appearance Manager
PrimeFlight Aviations Services Inc.
New York, NY
Cabin Appearance Manager
PrimeFlight Aviation Services Inc.
New York, NY
03.2021 - 05.2022
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Obtained and interpreted relevant and authoritative criteria for program or issues under audit.
Operations Supervisor
PrimeFlight Aviation Services Inc.
New York, NY
12.2019 - 03.2021
- Motivated and trained employees to maximize team productivity.
- Monitored supply chain and managed logistics functions for company.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Managed internal operational standards and productivity targets.
- Analyzed department metrics and performance and reported findings to management.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
Cabin Appearance Supervisor
PrimeFlight Aviation Services Inc.
New York, NY
01.2019 - 12.2019
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed team communications and information for meetings.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend and holiday shifts.
- Onboarded new temps by entering employee information into systems.
- Increased customer satisfaction by resolving issues.
- Carried out day-to-day duties accurately and efficiently.
- Used Microsoft Word and other software tools to create documents and other communications.
Cabin Appearance Agent
PrimeFlight Aviation Services Inc.
New York, NY
05.2018 - 01.2019
- Safely used chemicals and other cleaning equipment.
- Cleaned aircraft's cockpit and replaced headsets as instructed.
- Accurately stocked aircraft inventory.
- Maintained, cleaned and sanitized interior of aircraft.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained, inspected, adjusted and packed aircrew flight equipment.
Education
High School Diploma -
ITSI Chone High School
Manabi, Ecuador 04.2014 - 02.2017
Skills
Policy and procedure adherence
Excellent Communication
Flexible and Adaptable
Problem-Solving
Financial Management
Timeline
Cabin Appearance Manager
PrimeFlight Aviation Services Inc.
03.2021 - 05.2022
Operations Supervisor
PrimeFlight Aviation Services Inc.
12.2019 - 03.2021
Cabin Appearance Supervisor
PrimeFlight Aviation Services Inc.
01.2019 - 12.2019
Cabin Appearance Agent
PrimeFlight Aviation Services Inc.
05.2018 - 01.2019
High School Diploma -
ITSI Chone High School
04.2014 - 02.2017
Cabin Appearance Manager
PrimeFlight Aviations Services Inc.