ANDREW SITO
Orlando
Summary
A highly motivated individual with a strong work ethic and desire to excel in any environment. With experience, I have procured a skillset that enables me to understand customers, and respond to them in a manner that will satisfy their needs.
Overview
5
5
years of professional experience
Work History
Guest Services
Huey Magoos Chicken
11.2025 - Current
- Responsible for greeting customers, taking orders, ensuring product and service quality.
- Maintain an open-line of communication with back-end coworkers to ensure timely operation and management of orders.
- Maintain high-level of service for customers, ensuring that they are well-informed of product selection.
- Handling any complaints gracefully to turn a potentially poor experience into a pleasant one.
- Received a plethora of compliments from guests and corporate office employees for my guest service skills.
Busser
Piazza Italia
11.2025 - Current
- Greet guests, provide them with menus, complimentary foods, and drinks.
- Assist servers by promptly clearing, cleaning, and resetting tables.
- Assist servers by promptly bringing food to guests, and ensuring that an accessory items are provided.
- Handling potential issues in a prompt, respectful manner, as to ensure that a positive experience is maintained and no one is left feeling disappointed by their visit.
Cashier / Loader / Cart Associate
Lowe's
06.2023 - 08.2023
- Proactively greeted customers at the checkout line and assisted them.
- Assisted customers with loading products into their vehicles.
- Watched for cart, mobility scooter, dolly availability and brought them back as needed.
Truck Unloader
Lowe's
05.2022 - 08.2022
- Functioned as a team to bring packages from the truck to the floor of the store in a safe and timely manner.
- Unloaded trucks with as many as 1300 packages within a 5 hour deadline.
- Mitigated damaged product by working efficiently, but with care and due diligence.
Receptionist
Florida Insurance Group
06.2021 - 08.2021
- Handled a high influx of calls during one of the busiest times of the company’s history.
- Provided customers with reassurance while handling which insurance agent could best assist them.
- Compiled client information using company management system, Hawksoft, during downtime to alleviate pressure on insurance agents.
Education
Bachelor of Science - Biology
University of Florida
Gainesville, FL08-2026
Skills
- Customer service
- Work ethic
- Problem solving
- Guest services
- Patience and empathy
- Laboratory techniques
- Microsoft certifications
Timeline
Guest Services
Huey Magoos Chicken
11.2025 - Current
Busser
Piazza Italia
11.2025 - Current
Cashier / Loader / Cart Associate
Lowe's
06.2023 - 08.2023
Truck Unloader
Lowe's
05.2022 - 08.2022
Receptionist
Florida Insurance Group
06.2021 - 08.2021
Bachelor of Science - Biology
University of Florida