Andres Calderon
Independent Contractor - With Almost 10 Years Of Experience | Data Entry Specialist - Scoring Over 95% In Performance | Project Management - Leading Teams To Almost 100% In Metrics | Medical Interpreter | BBA Candidate
Summary
I am a dynamic professional with over 10 years of experience and a strong foundation in leadership, boasting a highly organized and self-motivated approach to my work. My goal-oriented mindset ensures that I consistently drive projects to successful completion to almost 100% in all the required metrics. I possess an innate eagerness to acquire new skills and thrive in collaborative team environments, where I can contribute to collective success while also expanding my own expertise which is demonstrated by my constant pursue of certified knowledge.
Overview
12
12
years of professional experience
5
5
Certificates
3
3
Languages
Work History
Medical and Legal Interpreter (OPI | VRI)
Globo Language Solutions
2023.11 - Current
- Handled multiple consecutive interpreting assignments with professionalism and attention to detail covering an average of 400 daily translated minutes.
- Offered interpretation services at medical and legal settings for clients to effectively communicate their concerns and needs to authorities scoring constantly over 93% in translation accuracy.
- I meet strict deadlines and schedules without compromising quality with a constant score of over 95% in adherence.
Data Entry Analyst
Springboard
2025.04 - 2025.10
- Ensured data integrity by consistently cross-referencing sources and double-checking entered information with a 100% in quality control assessments.
- Performed thorough audits of existing databases to identify discrepancies and rectify inaccuracies as necessary.
- Completed data entry tasks with accuracy and efficiency.
Medical and Legal Interpreter (OPI)
CTS Language Link
2019.11 - 2025.06
- Proficient Medical and Legal Interpreter serving US-based clients with remote translation services for healthcare providers, courtrooms, and governmental agencies with over 95% of translation accuracy.
- Contributed to successful case outcomes by accurately conveying witness testimonies and expert opinions during trials maintaining a 100% of confidentiality.
- Handled multiple consecutive interpreting assignments with professionalism and attention to detail, meeting strict deadlines without compromising quality with a constant adherence of over 95%.
Medical and Legal Interpreter (OPI | VRI)
Voyce
2022.08 - 2024.12
- Continuously updated knowledge of legal developments and language trends through professional development courses and industry workshops, ensuring ongoing excellence in service delivery completing 3 successful certifications.
- Adapted quickly to various settings within the hospital environment – from emergency rooms to outpatient clinics – providing consistent high-quality language support regardless of location to translate doctor's instructions, diagnoses, and prescriptions to non-English speaking patients maintaining over 95% of translation accuracy.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process with a 100% of compliance.
Medical and Legal Interpreter, Regional Supervisor
Grupo Noa International
2018.01 - 2021.08
- Demonstrated leadership as a Supervisor for an international team of 25 people across Central and South America, by enhancing team performance with almost a 100% in monthly metrics compliance.
- Provided training sessions for colleagues on best practices in legal interpretation, enhancing team performance and knowledge base to keep over 90% in interpretation accuracy.
- Mentored junior interpreters on best practices, ethical considerations, and effective communication strategies to help my team score over 95% in customer service satisfaction surveys.
Technical Support for DNA Products
Ancestry
2017.02 - 2017.12
- Provided expert Technical Support for Ancestry DNA products, ensuring customer satisfaction with a score of a 100% in customer resolution.
- Specialized in Online Account Management, delivering effective external troubleshooting solutions.
Licensed Healthcare Agent
Connexion Point
2016.01 - 2017.01
- Expertly guided eligible customers through the enrollment process for Medicare Advantage and Prescription Drug Plans with Aetna with 90% in closed sales.
- Resolved complex application issues utilizing specialized training and licensing in healthcare plan administration.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
CSA, SOS&Spanish Tier 2 Specialist
Convergys
2013.09 - 2015.12
- Delivered comprehensive training to agents on HCA accounts, international call handling, and C-kit utilization.
- Acted as a real-time resource for a team of 15 members that had inquiries through chat support.
- Conducted quality assurance for calls across multiple sites including Orem, Cebu, Costa Rica, and San Lazaro, offering targeted coaching to enhance service delivery making sure that we offered a 95% score in compliance.
Education
Bachelor of Business Administration - Business Management
BYU - Pathway
Rexburg - Idaho12.2027
No Degree - Engineering Program
UVU
Orem 2001.05 -
General Studies - General Studies
BYU - Idaho
Rexburg01.2012
Skills
Proficient in Microsoft Office
Skilled in utilizing Google Workspace applications
Effective multitasking
Real-time interpretation
Updated project management skills
Certification
Certificate in Commercial Fundamentals | BYU - Idaho
Interests
Reading, Running, Home workout programs, Nutrition, Self-care
LANGUAGES
Spanish
English
Portuguese
Quote
“ To know is power, to use it is an art.”
Clive Barker
Timeline
Certificate in Commercial Fundamentals | BYU - Idaho
2025-08
Family history basics expert
2025-04
Data Entry Analyst
Springboard
2025.04 - 2025.10
Pathway Connect Certificate | BYU - Pathway
2025-02
EFS Certificate | C2 Proficiency
2024-02
Medical and Legal Interpreter (OPI | VRI)
Globo Language Solutions
2023.11 - Current
Certified Medical Interpreter | Voyce
2023-05
Medical and Legal Interpreter (OPI | VRI)
Voyce
2022.08 - 2024.12
Medical and Legal Interpreter (OPI)
CTS Language Link
2019.11 - 2025.06
Medical and Legal Interpreter, Regional Supervisor
Grupo Noa International
2018.01 - 2021.08
Technical Support for DNA Products
Ancestry
2017.02 - 2017.12
Licensed Healthcare Agent
Connexion Point
2016.01 - 2017.01
CSA, SOS&Spanish Tier 2 Specialist
Convergys
2013.09 - 2015.12
No Degree - Engineering Program
UVU
2001.05 -
Bachelor of Business Administration - Business Management
BYU - Pathway
General Studies - General Studies
BYU - Idaho