Amanda Zambrano

Professional back office executive [26] years of hands-on experience with excellent interpersonal skills and extensive customer service and sales experience. Team-oriented leader proficient in time management and performance improvement, providing administrative and management support to staff working in the front office and experienced in data analysis. Collaborative team player always willing to go the extra mile, with strong organizational and management skills. Experienced office management and administration professional experienced in optimizing productivity, efficiency and service quality in diverse environments. Highly reliable, ethical support specialist and leader who combines advanced organizational, technical and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence. Collaborative leader with a dedication to partnering with co-workers to promote an engaged and empowering work culture. Demonstrated ability to engage and maintain relationships with diverse stakeholders in dynamic and fast-paced environments, willing to assist the team in achieving company goals.

Achieve record third place in back office nationally in 2018.
Maintain satisfactory reporting scores for 3 years in a row in back office.

Earn annual performance bonuses for several consecutive years for back office management.