ALFREDO CID FERRADA
Guayaquil,Guayas
Summary
Dynamic Information Technology professional with expertise in CRM, ERP, and tailored software implementations. Proven track record in optimizing business processes and elevating system performance through effective data governance. Notable problem-solving skills and project management capabilities have successfully driven team achievements across various IT projects. Committed to harnessing emerging industry trends to support organizational transformation efforts.
Overview
12
12
years of professional experience
Work History
Digital and Technology Manager
HEINEKEN Ecuador S.A.
Guayaquil
06.2022 - Current
- Led initiatives driving a 55% reduction in technical debt within Opco.
- Executed an extensive strategy outlining specific milestones over a 4-year period.
- Enhanced efficiency leading to a 65% decrease in time required for Order to Cash cycle.
Head of IT and Digital
Fresenius Kabi S.A.
Guayaquil
07.2017 - 05.2022
- Transitioned Ecuador subsidiary's IT and Digital operations from Visual Basic legacy to SAP ECC, enhancing process traceability and efficiency.
- Minimized cybersecurity vulnerabilities by 70%, bolstering organizational defense frameworks.
- Oversaw deployment of financial resources, guaranteeing adherence to predetermined budget limits.
System Administrator Team Lead
Laboratorio Sanderson S.A.
Santiago
06.2015 - 06.2017
- Directed IT Operations team at Chilean branch to enhance change management process.
- Performed in-depth recovery tests to enhance system resilience and reliability.
- Maintained competitive advantage by integrating cutting-edge tools and solutions into systems.
System Administrator
Laboratorio Sanderson S.A.
Santiago
03.2013 - 06.2015
- Executed foundational IT support across subregional offices, driving improved efficiency.
- Developed an extensive risk framework, strengthening operational reliability.
- Executed comprehensive system administration for diverse IT environments including servers, networking and infrastructure.
Education
MBA - Business Administration
Universidad Diego Portales
true01-2026
Bachelor of Engineering - Computer Science
Universidad Andres Bello
Santiago01.2023
Diploma - Digital Transformation
Pontificia Universidad Católica
Santiago01.2023
Diploma - Cybersecurity Strategical Management
Pontificia Universidad Católica
Santiago01.2022
Associate of Applied Science - Network Administration
Duoc UC
Santiago01.2012
Skills
- Long-Term Planning
- Strategic Decision Making
- Effective Team Engagement
- Strategic Negotiation Skills
- Information Technology Management
- Digital Strategy Development
- IT governance
- IT department leadership
Personal Information
Nationality: Chilean
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Digital and Technology Manager
HEINEKEN Ecuador S.A.
06.2022 - Current
Head of IT and Digital
Fresenius Kabi S.A.
07.2017 - 05.2022
System Administrator Team Lead
Laboratorio Sanderson S.A.
06.2015 - 06.2017
System Administrator
Laboratorio Sanderson S.A.
03.2013 - 06.2015
MBA - Business Administration
Universidad Diego Portales
Bachelor of Engineering - Computer Science
Universidad Andres Bello
Diploma - Digital Transformation
Pontificia Universidad Católica
Diploma - Cybersecurity Strategical Management
Pontificia Universidad Católica
Associate of Applied Science - Network Administration
Duoc UC
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