Alex David Taimal Revelo
Mechanical Technician / Professional MTB Rider
Cumming
Summary
Knowledgeable and dedicated customer service professional and mechanic technician with extensive experience in Cycling and Dirt industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Enduro MTB Rider
Bike House Ec
01.2022 - Current
- Interviewed with manager to facilitate progress toward goals.
- Monitored individual and self-progress and reported findings to physician.
- Being provided with individual instruction and education on strength equipment to minimize injury.
- Set goals of achievement according to the National's Enduro Cup at the moment.
Mechanical Technician
MULTIBIKES
11.2022 - 06.2023
- Identified mechanical problems and determined best solutions for correction.
- Implemented preventive maintenance measures to decrease emergent issues.
- Performed troubleshooting, diagnosis, and repair of dirt bike 2 and 4-stroke engine maintenance.
- Tested finished products for compliance with tolerances and overall quality.
- Cleaned, lubricated and adjusted parts and components, keeping parts fully functional.
- Set up and tested monitors and calculators and recorded test data per engineering and quality specifications.
- Collaborated with other line workers and team members to assemble and repair parts.
Mountain Bike Coach and Tour Guide
Freelance
01.2021 - 05.2023
- Offered constructive feedback to clients to help reach goals.
- Utilized various coaching models and techniques to maximize client success.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Facilitated group coaching sessions and provided individual coaching support.
- Provided guidance to clients in overcoming challenges.
- Guided mountain bike rides with equipment and delivered personalized assessment.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Bike Shop Employee /Mechanical Technician
Sport Bike
01.2018 - 02.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards as well as created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Bilingüe High School
Ibarra, Imbabura - Ecuador 05.2001 -
Associate of Applied Science - Mechanical Engineering
Universidad Internacional Del Ecuador
Quito, Pichincha - Ecuador 05.2001 -
Skills
Cycle Workshops
Workload Prioritization
Bike and Dirt Assembly and Maintenance
Excellent Customer Service
Empathic and Proficient
Stock Management
Sales and Upselling
Conflict Resolution
Microsoft Word
Calm Under Pressure
Decision-Making
Certification
Private Pilot
Timeline
Mechanical Technician
MULTIBIKES
11.2022 - 06.2023
Enduro MTB Rider
Bike House Ec
01.2022 - Current
Mountain Bike Coach and Tour Guide
Freelance
01.2021 - 05.2023
Bike Shop Employee /Mechanical Technician
Sport Bike
01.2018 - 02.2021
Private Pilot
12-2012
High School Diploma -
Bilingüe High School
05.2001 -
Associate of Applied Science - Mechanical Engineering
Universidad Internacional Del Ecuador
05.2001 -