Adele Cloete
Port Elizabeth
Summary
Proven track record in enhancing operational efficiency and financial accuracy as a Creditor's Clerk and Office Administrator at Stone Sensation. Expert in bank reconciliations and invoice processing, coupled with exceptional administrative support skills. Demonstrated ability to improve payment systems and reduce discrepancies, ensuring meticulous financial management and supportive team environments. Detail-oriented with a strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.
Overview
17
17
years of professional experience
Work History
Creditor's Clerk and Office Administrator
Stone Sensation
Silverton. Pretoria
09.2016 - 01.2020
- Reconcile bank Statements and allocating payments.
- Handling account queries daily.
- Capturing of invoices and proof of payments on the correct account
- Prepare all Bi-weekly and month-end creditors.
- Reconciliation of accounts and solve the problem on the account.
- Investigating and recon claims, and handing them over to the necessary party.
- Calculation and reconciliation of liabilities, and making provision for funds.
- Capturing of Invoices daily.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Debtors Clerk
Oakley Group
Klerksoord, Pretoria
06.2014 - 08.2016
- Controlling the Age analysis and collecting outstanding debtors.
- Prepare Debtor reconciliation monthly.
- Report on discrepancies in debtors' age analysis and keep customers' master file information up to date.
- Control payments being received.
- Issue receipts and statements.
- Maintain petty cash float and reconcile.
- Entering GRV's
Office Administrator
PC Mettallurgical Equipment T/a MetQ
Rosslyn, Pretoria
03.2010 - 05.2014
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Personal Assistant & Administrator
Quantum Health
Montana, Pretoria
01.2007 - 02.2010
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Displayed absolute discretion at handling confidential information.
- Served as point of contact between clients and managerial staff.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Manager
Debonairs Pizza
Pretoria North, Pretoria
02.2003 - 11.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
No Degree - Beautician
Aesthetica Academy
Brooklyn, Pretoria12.2002
No Degree - Matric
High School Akasia
Akasia, Pretoria12.1999
Skills
- Journal Entries
- Payment Scheduling
- Purchase Order Management
- Bank Reconciliations
- Invoice Processing
- Statement Review
- Credit Control
- Filing systems
- Administrative Support
- Administrative tasks
- Basic accounting
Additional Information
Computer Knowledge:
Microsoft Word
Excel
Microsoft Outlook
Pastel
Languages
Afrikaans
Advanced (C1)
English
Advanced (C1)
Timeline
Creditor's Clerk and Office Administrator
Stone Sensation
09.2016 - 01.2020
Debtors Clerk
Oakley Group
06.2014 - 08.2016
Office Administrator
PC Mettallurgical Equipment T/a MetQ
03.2010 - 05.2014
Personal Assistant & Administrator
Quantum Health
01.2007 - 02.2010
Manager
Debonairs Pizza
02.2003 - 11.2006
No Degree - Beautician
Aesthetica Academy
No Degree - Matric
High School Akasia