Abongile Marau
Port Elizabeth
Overview
1
1
year of professional experience
Work History
Assistant Administrator
Enkwenkwezini Primary School
02.2024 - Current
- Facilitated successful internal audits by maintaining detailed records of all transactions in accordance with regulatory requirements.
- Proactively identified areas for improvement in administrative processes, proposing innovative solutions that streamlined operations without sacrificing quality.
- Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
- Optimized office workflow by creating user-friendly document templates for consistent formatting across various types of communications materials.
Call Center Agent
Ison BPO
09.2023 - 12.2023
- Participated in ongoing training sessions to stay updated on company policies and procedures, ensuring the highest quality of service for clients.
- Boosted client retention rates by providing exceptional customer service and building rapport with callers.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Assisted in training new hires, sharing industry insights and tips for success in the call center environment.
Education
High School Diploma -
Khumbulani High School
Port Elizabeth, South Africa 04.2001 -
Skills
- Inventory purchasing
- Accounting knowledge
- File Maintenance
- Calendar Management
Timeline
Assistant Administrator
Enkwenkwezini Primary School
02.2024 - Current
Call Center Agent
Ison BPO
09.2023 - 12.2023
High School Diploma -
Khumbulani High School
04.2001 -
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